Cost cutting and quality
When an organization considers to implement route planning the objectives should be increased productivity, savings and increased quality in costumer services.
Savings can arise from better utilization of company resources; all the cars and other vehicles you have and the mobile workers like drivers, technicians or service personnel who should carry out tasks at different addresses.
When automating route planning, you will probably also experience significant savings on the office time spent planning the routes. As route scheduling programs are refined, many will find that planning for a large fleet of vehicles and employees can be done completely automatically.
Better quality and increased service levels as a result of automated route planning and fleet optimization derives from better prediction of arrival times, which can be communicated to customers, but also from the fact that the route planning engine can accommodate allthe requirements associated with a task. This could be the need for special employee or vehicle qualifications or time windows where the task is allowed to be solved.